Terms, Shipping and Privacy Policy

TERMS OF USE

Welcome to the Col Mitchell Shop Section of OOAKOnlineStore.com (the “CMShop”). Our products presented in the CMShop are provided subject to the following terms and conditions. If you visit the CMShop, you agree to be bound by these terms and conditions as in effect at the time of your visit. Please read them carefully.

 

SALES TAX and PRICING

Sales tax is not currently collected. Changes that are implemented to Sales Tax or Pricing, at or about the time of your visit to the CMShop could result in the item’s correct price to be higher than our stated price. Your sole recourse is cancellation of your order.

 

CREDIT CARD CHARGES

Your credit card will be charged before your order is shipped.

 

SHIPPING

We accept online orders for shipment to Canada and the US. If you reside outside of North America please contact us directly for a shipping quote.

  • Please allow 14-21 business days from the date of your purchase to your delivery date
  • Please contact us if you require expedited shipping
  • Shipping and handling fees include: insurance and packaging
  • Small works are shipped Canada Post. Larger works over 18′ x 18″ are shipped and packaged via UPS
  • Once your order is shipped we will email you your tracking number.
  • Please include your phone number with your order so that if necessary, the carrier can contact you.

 

PRIVACY

Some information is required for shipping and billing purposes. Upon placing an order, your contact information will be kept for our Mailing List. In this case, or should you elect to join the Col Mitchell Mailing List, we will use your contact information solely for that purpose.

Your privacy on the Internet is of the utmost importance to me. Your information will NEVER be sold or released to any one or party without your express permission, except as required by law.

All attempts will be made to make your online experience with Col Mitchell – Contemporary Paper Artist satisfying and safe.

 

COPYRIGHT

The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All product and content produced by Col Mitchell such as, but not limited to, original art work and their digital reproductions, images, text, video, graphics, logos, and button icons, is the property of Col Mitchell or its content suppliers and is protected by Canadian and international copyright laws. All content that is not the property of Col Mitchell is used with permission or is in the public domain. The arrangement and compilation of all content are the exclusive property of Col Mitchell and are protected by Canadian and international copyright laws. © 2015 Col Mitchell All Rights Reserved, except where permission is expressly given.

 

CANCELLATIONS | RETURNS | REFUNDS

All Sales are final.

Cancellation requests must be made within 24 hours of initial purchase time and date. Simply contact the artist with a written request by email to ColMitchellArt@gmail.com.

You are welcome to follow it up with a phone call to 705-646-2978

Expect to receive your refunded within 5 business days from the date the cancellation request was issued (date stamped on email)

It is important to contact the artist immediately. Cancellations beyond the 24 hour grace period result in a non-refundable purchase.

 

SATISFACTION GUARANTEE

A) Only buy what you love.

B) You’re going to love your artwork even more in person!

And of course, the original works produced by the artist are made using the highest quality, professional grade artist materials.

Read more at http://colmitchell.com/studio-inner-workings/

 

DAMAGE DURING SHIPPING

In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper’s inspection.

The refund will be issued by the shipper and not Col Mitchell

Please note, there are no exceptions to this policy.

 

RISK OF LOSS

All products purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

 

MODIFICATION AND SEVERABILITY

We reserve the right to make changes to our CMShop, policies, and this Terms of Use agreement at any time and in our sole discretion; therefore, you should review our policies, terms, and conditions each time you visit the CMShop. Your continued use of the CMShop after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

 

CONTACT US

Col Mitchell

Contemporary Paper Artist

Muskoka, ON

705-646-2978

 

or visit our contact page

 

http://www.colmitchell.com/contact.html